Check your email...

After making a purchase from a Single-powered store you will receive an email with download links. Each link is valid for 3 downloads. After the download limit has been reached you will be prompted to contact our support team.

Note: Some Gmail users have reported finding their downloads in the new “Promotions” folder. Check there before contacting support.


After you hit “Download”, you’ll be taken to a landing page. Click the dropdown to choose a format - MP3, FLAC or WAV. To learn about lossy vs lossless compression, check out our blog post.

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Once the download has completed, locate the album file on your computer (likely in your Downloads folder if you didn't choose a different destination). 

Note: Albums are delivered as a Zip file that will need to be unzipped.  If you don't have the software for this we recommend WinZIP or 7-Zip

After unzipping the album file you should see a folder of all available songs - these can be added to, opened, or played with your preferred media player!

What about mobile?

Pick the device type you’re using for specific instructions.